DairyPharm, L.L.C.: About Us: Frequently Asked Questions

  1. Can I purchase prescription medications?
    Yes, you can. Place your products in your shopping cart as usual and follow the instructions during checkout.
  2. What are the shipping charges?
    There are NO shipping charges on orders containing $125 of more in medicines and supplies. Orders will arrive in 2-5 business days. Maximize your savings by planning ahead and purchasing over $125 in merchandise per order. If you wish to have your order shipped overnight please contact us the day you place the order.
  3. Do we get advertised specials on products?
    DairyPharm.com passes on all advertised specials and, in fact, we often simplify those specials to allow you to only purchase what you need. Not only are the discounts available, we also pass on all free goods as well. You don't have to ask specifically for special discounts or free goods, they are automatically included when you meet the purchase criteria. But it is a good idea to study the specials area before shopping to know purchase guide lines. Specials change often, so take advantage of them whenever possible to maximize savings. Our goal is to provide you medications and supplies at the lowest cost possible.
  4. Can I browse without buying?
    Absolutely! DairyPharm.com invites you to shop and compare prices with your local suppliers. You can shop, place items in your basket, look at the prices and then decide whether to purchase or not. If you cannot find a product you need, contact us and we will try to find it for you. DairyPharm.com wants to be the one-stop-shop for all your needs.
  5. Can I reorder from my shopping list from my last visit?
    Once you log-in, go to "View Purchases" and you can not only see what you purchased last time but also your purchases last month, average purchases per month, and purchases for this month last year.This history will make repeat purchases faster and allow you to adjust from last time. If you want something that isn't on your old list, just go to the catalog and add it to your shopping cart.
  6. What kind of credit cards can I use when purchasing products on the DairyPharm site?
    You can use Visa, MasterCard, American Express and Discover to order products on the DairyPharm Site.
  7. If I have a prescription from my veterinarian, where do I fax it?
    Fax it to our pharmacy at 866-280-9736. You may want to write your DairyPharm order number on the prescription so the pharmacy can reference it more quickly.

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